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28th Nov, 2021

Covid-19 latest - National Express to suspend all its coach services

NATIONAL Express will be suspending all its coach services from 11.59pm on Sunday, January 10.

All journeys before then will be completed to ensure any passengers making essential journeys are not stranded.

Picture by Shaun Fellows / Shine Pix Ltd

Chris Hardy, managing director of National Express UK Coach, said: “We have been providing an important service for essential travel needs.

“However, with tighter restrictions and passenger numbers falling, it is no longer appropriate to do this.”

All customers whose travel has been cancelled will be contacted and offered a free amendment or full refund.

Mr Hardy added: “As the vaccination programme is rolled out and Government guidance changes, we will regularly review when we can restart services.”

There is a provisional restart date of March 1 in place (subject to change).

“The whole team at National Express worked incredibly hard throughout 2020 and I want to thank them for their efforts as we pause our services.

“We will now make sure we are ready to get back behind the wheel as soon as the nation needs us again,” said Mr Hardy.

Regular updates will be provided through the National Express website, social media channels and customer emails.


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